I have to hand it to Frank & Oak for trying. If you read my last post about them, they were concerned about the bad press generated by said blog post, and offered my readers a 20% discount.
I also received a free item from F&O because I told them I wouldn’t rescind anything I said about the company unless I tested the products again: It was a french terry pullover in dark blue.
To be frank (no pun intended), the pullover was “just ok” for quality. The french terry was a very tight weave. Even in an extra large (and I’m not really that big, but I ordered larger due to my experience with their sizes), I had to shimmy into the thing. The fabric doesn’t move with you, or stretch at all. It’s tight – like wearing burlap. I gave it to a female friend of mine who is much smaller than I am, and while she liked the “idea” of it, she won’t wear it either because it is simply not comfortable.
With all that has happened between me and the company of Frank & Oak, I have to say I am finally done with them. From what I can tell based on responses to my original review of Frank & Oak, there are many, many of you out there who are also “done” and will not do business with Frank & Oak any longer.
I wish the company the best; I honestly do. But until they up their game in merchandise quality, accurate, detailed descriptions of their products, and better customer service, I don’t see Frank & Oak as a survivor. Not unless they are relying on pseudo-style-conscious “men” who don’t give a damn about quality, of course.
I know pronounce my relationship with Frank & Oak dead. I’m calling it. Time of Death – 11:54 AM February 12, 2014. It lingered way longer than it should have.